Customer Reviews

We are here to help and what you think about how we handle your property insurance claim is important to us. We love to hear from our customers about how we did. Read here what our customers have said about how we have helped them.

        Posted on Google  
   
   Jenny Atkinson 
 May 2, 2026
 
 
   Cannot fault the support and help we got from kerian and the team through what was a very difficult time for us. Thank you so much x
  
 
 
     Posted on Google  
   
   Mark 
 March 31, 2026
 
 
   In September 2025 we had a fire at home. We had never experienced anything like it before and had never made a claim on the household insurance policy at all. Centurion acted on our behalf in dealing with the loss adjuster and organising repairs. Centurion were magnificent in every respect. They ensured that everything went as smoothly and (to our mind) as fairly as possible. I have no doubt that had Centurion not been involved the whole process would have been many times more difficult to resolve. Kieran and Suzanne from Centurion were always excellent – professional, helpful and prompt in responding to queries. I would highly recommend Centurion’s services.
  
 
 
     Posted on Google  
   
   Shane Staveley 
 March 4, 2026
 
 
   I used centurion for a recent house fire insurance claim and to be honest I would have been lost without them, Keiran and Suzanne took care of everything they took the worry and stress completely away from the whole process. I couldn’t recommend them more.
  
 
 
     Posted on Google  
   
   Alan Gregory 
 December 10, 2025
 
 
   I’ll admit, before my recent flood experience I had never even heard of the term Public Loss Assessor. Like many people, I assumed that when you make an insurance claim, the Loss Adjuster would handle everything for you. What I didn’t realize is that the Loss Adjuster ultimately works for the insurance company, not for you.

That’s where Kieran and the team at Centurion truly make a difference. They step in on your side, with the knowledge and expertise to guide you through the claims process. They know exactly what is covered and what isn’t, and they give clear, practical advice on the best way forward. On top of that, they have access to a network of outstanding builders, tradespeople, and specialists who can help put everything right.

Of course, you could try to manage all of this yourself—but when it comes to a major claim, having experienced professionals in your corner is invaluable. Centurion takes the stress out of the process and ensures you’re properly represented.

I sincerely hope I never find myself needing their services again, but if the worst does happen, Centurion will be the very first call I make.
  
 
 
     Posted on Google  
   
   Joanna Dickson 
 December 6, 2025
 
 
   I can honestly say I found this company after reading reviews and im so happy I did. They took the weight off of my shoulders. Every member of staff from the initial contact Suzanne,  then Craig and finally Kieran are exceptional...considerate, caring and proactive. They took the pressure of dealing with insurance adjusters out if my hands.. I couldn't rate this company high enough...
If you are unfortunate enough to need a loss assessor, look no further.  Simply the best 👌
  
 
 
     Posted on Google  
   
   Stephanie White 
 November 14, 2025
 
 
   Centurion are THE company to have on side when you lose your home to unexpected & accidental damage! they guide you through everything, step by step - & there is a LOT needs doing - their simplification of the processes, help, advice & kind words throughout are invaluable - most Excellent team!
  
 
 
     Posted on Google  
   
   jamal miah 
 July 12, 2025
 
 
   My house got flooded early January, and claim just recently settled.

Had I not got Centurian involved,  I'd be still scratching my head, and probably would have settled with the insurance company for half of what Centurian was able to obtain for me on a cash settlement.

This experience really surprised me, and I was shocked to establish what insurance companies try to get away with without the experts being involved.

Thanks to Kieran and his team, you guys held our hands for the last 6 months to see this through, and worked for us and for our best interest.

Thanks for all your help.
  
 
 
     Posted on Google  
   
   Matthew Siraki 
 May 27, 2025
 
 
   I'll never go through a claim without their help ever again! They made a real difference!
  
 
 
     Posted on Google  
   
   Debra Pennington 
 May 27, 2025
 
 
   Superb renovation throughout after a fire. The team took charge of the whole process and we can’t thank them enough.  Great communication and understanding. We would definitely recommend Centurian Claims Management and the building company they engaged, who completed the work to a very high standard.
  
 
 
     Posted on Google  
   
   David 
 May 24, 2025
 
 
   Had water damage to part of my property I cannot speak highly enough of Centurion-without their help and support l don’t know what l would have done-up till they took over my claim it was all a nightmare with insurance company and their assessor-which affected my mental health-if l could give you more than 5.* l would gladly-thank you so much for everything you all did-l will certainly recommend you to friends and family should they ever need help -Margaret Studholme
  
 
 
 
 
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